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Summerhill new teamMEET OUR TEAM

Summerhill is a residential care home and is owned by Raycare Ltd. It is run by the Home Manager, Mrs Nicola Undeldorf. Nicola has over 15 years’ experience in elderly care and holds a Registered Managers qualification NVQ Level 4 and HND Level 5 in care, Leadership and management. She has various qualifications and diplomas, with dementia and mental health as her special area of interest.

Our outstanding care team are also dedicated and highly qualified; The staff have completed a minimum of NVQ levels 2. We insist on a high standard of care, so our employees are carefully selected,with the input from our residents at interview. Full induction training is provided and continuing professional development is undertaken by each member of our team. Our two deputy care managers support Nicola in her role; Many of our team members have been at Summerhill for many years and feel like family. Attentive and compassionate carers are available twenty four hours a day. The high staff-resident ratio enables us to provide companionship and stimulation, as well as tending to your physical,spiritual and emotional needs.

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“The way Summerhill is run is a credit to Nicola and her staff”

(Resident’s daughter)


PHILOSOPHY OF CARE

At Summerhill, we aim to provide an exceptionally high level of care and to ensure that each resident is treated with utmost respect, their privacy protected and their dignity preserved. Our goal is to support individuality and independence and to encourage you to exercise choice in all aspects of your care. We are a home that makes you feel at home!


HEALTH

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The prime objective of our home is to promote and foster health and wellbeing. On your admission an assessment of need is performed by a senior member of the care team, from which a Care Plan is created. You, your relatives and doctors will be offered and encouraged to participate in the drafting of your Care Plan. A review is conducted monthly, unless changes in your condition necessitate more frequent reviews. The District Nurse Team work alongside the GP and can be called on when necessary. 

In case of illness, your relatives will be informed immediately and will be updated regularly on your recovery. If family members wish to be present whilst you are ill, we can arrange suitable accommodation for them. If you will be using the home for convalescent purposes, you will be attended by a rehabilitation team to prepare you for discharge home. In addition, you are invited to benefit from:

  • Hydrotherapy
  • Manicures and hairdressing
  • Dentist
  • Optician
  • Chiropodist
  • Physiotherapy and Occupational therapy as needed

“It’s wonderful to be so well looked after.”
(Summerhill Resident in CQC Report Dec 15)